Customer Service: A Lost Art?

This is where Julia, Carissa, Emily, Tommy and Tomas will be posting their work, communications and reflections on Joanne Palmisano’s Customer Service project.

2 comments for “Customer Service: A Lost Art?

  1. Tim Brookes
    September 10, 2010 at 4:22 pm

    Joanne, can you clarify for me whether Roseanne will be able to be in Vermont at any point before, say, November 15th?

  2. Joanne Palmisano
    September 13, 2010 at 6:24 pm

    Great! I guess I would love to know the first step — how do I get the book text to them and how do I get a couple of pictures to them. Thanks! Joanne

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